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GRIEVANCES POLICY
Procedure
:
A grievance is defined, as a condition of employment, which the employee
feels, is unjust or inequitable. It is the policy of the Company to provide all
employees with an opportunity for full consideration of their cases in a
situation where the grievance procedure could be applied. A grievance may
be presented orally or in writing.
1. In case of any grievance relating to
employment, the employee should raise
the matter initially with his / her immediate
supervisor within a maximum of five (5)
working days of the event prompting the
grievance. In no case, should the grievance
be raised after the expiry of thirty (30) days
of the event.
2. Having inquired into an employee’s
grievance, the immediate supervisor should
discuss the issue and make an effort to
resolve the matter at the initial level.
3. If the grievance is not or cannot be settled
by the immediate supervisor, the employee
or the immediate supervisor should, within
three (3) working days, present the case to
the departmental head. The departmental
head should discuss the matter and make
all efforts to resolve the issue. A written
report is required to be filed with the P&A
department as to whether the grievance was
resolved or not and confirming the steps
taken toward resolution.
4. If the grievance is not or cannot be settled
by the departmental head within three (3)
working days, the grievance should be
presented to the Management Committee,
which shall consider all relevant information
and take a decision to resolve the problem or
give a ruling within three (3) working days of
the case being forwarded by P&A.
5. If the decision of the Management
Committee is not acceptable to ” the
employee and any other party concerned,
they may then refer the matter in writing
to the Chief Executive, who shall decide
whether or not to review the case. The CEO’s
decision shall be final and binding.
6. It should be noted that in the process
of attempting to resolve any employee
grievance, it is also the obligation of the
employee, as a mature individual, to be
receptive to suggestions and to make a
serious effort to resolve the matter.
7. Employees are expected to exercise this
right in a sensible and judicious manner.
Misuse of this policy is strongly discouraged.
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PAKISTANOILFIELDS LIMITED